Welcome to the Nespresso AAA Sustainable Quality™ Program
The AAA Program is aimed at achieving behavioural change in AAA Producers. You are part of a technical team of professionals under the structured concept of “AAA Ambassadors”. Our agronomists nurture the relationship with the AAA Producer, ensuring that every contact with them is an opportunity to strengthen their commitment to the AAA Program.
The induction process
The induction process is crucial to preserving the Nespresso way, which is quality in everything we do. Sending a new professional into the field who is not ready to serve AAA Producers jeopardizes the image of the AAA Program, the quality of producer guidance, the functioning of the cluster and compromises the fulfilment of the joint objectives of Nespresso and the cluster.
The induction process is illustrated below:
At the end of the induction process you will be able to:
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Act as a representative of Nespresso and the cluster management company.
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Make good decisions when applying the TASQTM
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Engage with AAA producers as an agent of change.
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Plan your work taking into account the cluster strategy.
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Use available resources to meet their performance targets.
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Advising producers, creating shared value and helping them to achieve their goals.
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To learn about the most critical implementation issues, such as the concepts of child labour prevention and human rights protection.
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You will receive these contents through our training platform learnability.club. The field coordinator will guide and accompany you during the induction process. He/she will also do practical induction on these topics, cluster policies, occupational health and safety policies, use of tools such as FARMS, and the assignment of their functions and objectives.
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